Welcome to  villa Stefadis
HOME AVAILABILITY & RATES CONTACT US TRAVEL TIPS TERMS & CONDITIONS
USEFUL INFORMATION.
Home Page.
Villa details and pictures.
Mandria and Paphos Area attractions.
Local Golf Courses.
TERMS & CONDITIONS.
1. Contract of Hire.
All Bookings are subject to these terms and conditions being accepted in full by the hirer and all persons in the party. Bookings can be made by email, post or telephone and will be accepted once the deposit is received by us (if payment is by cheque, once that is cleared). All prices quoted are Sterling (GBP).
2. Confirmation of Booking.
Bookings will be confirmed on receipt of your deposit and confirmation will be sent to you by either email or post stating the balance and due date without any further reminder for further payment.
3. Deposit.
A non-refundable deposit of 20% (or £100GBP if higher) of the total rental is required to secure your booking. If paying by bank transfer your booking will be held for 7 days or until your deposit is received, whichever is the sooner. If your booking is made within 8 weeks or less from your departure date it must be accompanied by full payment. Your booking is only confirmed upon receipt of your payment and this will be confirmed in writing. Should we not receive the deposit payment within 7 days then your provisional booking will be cancelled.
4. Balance Payment.
The balance must be paid 8 weeks prior to the hire commencement date or within 7 days if the date is within 8 weeks of the commencement date. Payment will include an extra £100GBP to cover any damage or breakages. This £100GBP will be refunded within 2 weeks of completion of your holiday, less any cost of damages, breakages or loss of goods. If we do not receive the balance by the seventh week prior to your commencement date we shall be entitled to cancel the booking without prejudice, and offer the slot to someone else.
5. Cancellation by the Hirer.
Cancellation of booking must be in writing or by email and be received within 8 weeks of the holiday commencement date. If cancellation is prior to this, only the deposit will be forfeited. If cancellation is less than 8 weeks before the departure date, the full hire cost is to be paid. It is a condition of booking that full insurance is taken out to cover cancellation.
6. Amendment Charges
In the event you wish to alter details of a fully confirmed booking within the eight week period, we will do our best to accommodate the requested changes, but any increase in apartment rent will be paid by the Hirer.  Confirmation of the amendments must be sent by you to us in writing or by email. We will respond in writing via post/email to you.
7. Alterations or Cancellation by Us.
In the unlikely event that the property becomes unavailable due to circumstances beyond our control the hirer will be offered a full refund. Any refund is restricted to the property hire costs and the owners are not liable for any cancellation or administrative charges for travel arrangements, etc.
8. What is Included.
The property rental includes the cost of a change of linen and towels on a weekly basis, water, electricity and air-conditioning units. Any defects or deficiencies must be reported to the owners or owners representative within 48 hours of your arrival. After this time it will be assumed that everything is in order. A welcome pack of bread, margarine, juice, milk, tea/coffee, and one toilet roll per bathroom (3 in total). Fresh drinking water is already available a separate lever on the kitchen tap. Bottled water can be provide on request, the cost to be met by the hirer.
9. What is Not Included.
The villa rental prices do not include personal, travel and cancellation insurance, travel, transportation, & airport transfers. It is the responsibility of the Hirer to arrange these.
10. Occupancy.
Only persons accompanying the named guest on the booking may occupy the property. The property can not be re-let or sub-let to any other group, party or individual without written permission from the owners. Under no circumstances may more than the maximum number occupy the property. The owners reserve the right to refuse admittance to the hirer and party if they are in breach of this condition. Generally we do not accept pets in the property. There may be certain exceptions so please inquire. In such cases written permission must be obtained from the owners.
11. Hirer's Responsibility.
The hirer is responsible for taking reasonable care of the property and its contents. At the end of the hire period, the property and its contents, including all equipment, furniture and utensils, etc. must be left clean and tidy which includes the crockery and cutlery cleaned and stored in the appropriate cupboards, and ensure that the cooker, microwave, fridge and barbeque are clean. The Hirer shall ensure that no member of the party engages in any activity in or around the property or hot tub/spa, which may cause damage or offence to the neighbours. The Hirer shall also ensure that all rubbish is cleared away from the property and placed in the dustbins, which are emptied twice a week on Tuesday and Friday. We rely upon the goodwill of our guests whose co-operation we greatly appreciate.  Should the property be left in a poor condition, requiring more intensive cleaning, then this will be charged at £10 per hour and deducted from the security deposit.
12. Damage to the Villa and Its Contents.
Except in the case of normal wear and tear, the Hirer will be responsible for making good any damage to the villa or its contents which has occurred due to negligence, wilful damage or irresponsible behaviour on the part of those occupying the villa or their guests. Such damage must be immediately reported to us or the property manager. The cost of the replacement or damage must be agreed with and paid for by the Hirer. A figure of £100GBP is held against damage to the property, furnishings or excessive cleaning requirements. This is a non smoking policy inside the villa, however the Hirer and their guests are welcome to smoke outside. Should the Hirer smoke inside the apartment, they will be in breach of this contract.  The cost of dry cleaning all fabrics and any additional cleaning of the apartment which is deemed necessary will be charged against the damage deposit.
13. Rights of Access.
The owners, our representatives, or subcontractors have the right to access the property at any time with due regard to the convenience of the hirer for the purpose of linen change, inspection of the property, and to carry out essential, or routine repair or maintenance work.
14. Responsibilities.
Neither we the owners, nor our representatives, can be held responsible for any circumstances beyond our control including, but not limited to, mechanical breakdown, illness, emptying of hot tub/spa for necessary maintenance, failure of any public service supply. The hirer responsible for booking undertakes that no person in the party undertakes any activity which would endanger the policy of the villa owner’s insurers in respect of the villa and its contents which might make the same void.
15. Injury or Damage.
It is a condition of booking that the Hirer and their party has full insurance to cover against personal injury and damage. We do not have any responsibility to compensate you for any personal injury, illness, death, loss or damage of whatever nature suffered by you, or any member of your party, during the booking period or thereafter.
16. Accuracy of Information.
We have taken a great deal of care to make sure that the information and photography contained in this website to the best of our knowledge is correct. However from time to time we may make changes to the apartment like decoration, furniture and fittings. All information supplied by us is given in good faith and is based upon information available at the time.
17. Arrival and Departure Times.
Unless special arrangements are agreed in advance between the Hirer and us the property will be available for occupation from 15.00 hours local time on the day of arrival and must be vacated by 10.00 hours local time on day of departure.
18. Keys.
Detailed instructions for key access and directions will be sent to you on receipt of the balance.
19. Complaints.
In the unlikely event that you have a complaint about the villa or its contents whilst on holiday, it must be reported immediately to us or our representatives who will take reasonable steps to resolve the matter. Neither us nor our representatives shall have any liability for any complaint submitted after the completion of the hire period
20. Building Work.
Cyprus is undergoing development across the island, and Mandria village is no different. In the event of building work taking place by local authority, developers or neighbours, it is important to note that the owners are not responsible for such work, and are unable to stop such work taking place, or control the levels of noise.
21. Force Majeur.
The owners regret that they cannot accept liability or pay any compensation where the performance or prompt performance of their contractual obligations is prevented or affected by ‘force majeur’. In these terms and conditions of hire, ‘force majeur’ means any event which the owners or the suppliers of the service(s) in question could not, even with due care, foresee or avoid. Such events may include, but are not limited to, war, threat of war, civil commotion or strife, hostilities, strikes or other industrial disputes, natural disasters, fire, acts of God, terrorist activities, quarantine, epidemics, weather conditions, government action or other events outside our control.
22. Law and Jurisdiction.
This agreement shall be governed by the laws of United Kingdom to which both parties expressly submit.
23. Insurance.
The property hire does not include insurance for the Hirer and their party. It is a condition of booking that insurance is taken out against cancellation, personal accident and medical and to cover your personal belongings whilst staying at the property. We will not be liable for any act, neglect or default on the part of any person nor any accident, damage, loss, injury, expense or inconvenience whether to person or property which the Hirer or any other person may suffer or incur arising out of or in any way connected with the letting or resulting from any other cause whatsoever.
24. No Smoking Policy.
The Hirer agrees not to smoke, nor to allow smoking, inside the property at any time.  If this is not strictly adhered to it will lead to a deduction from the deposit. However smokers are welcome to make use of the ashtrays to use outside the villa.

 Latest Update 06/05/2008